![[:el]Πανεπιστήμιο Πειραιώς Τμήμα Τουριστικών Σπουδών[:en]Department Of Tourism Studies University Of Pireaus[:]](http://tourism.unipi.gr/wp-content/uploads/2022/08/unipi-logo.png){kind=logo}
![[:el]Πανεπιστήμιο Πειραιώς Τμήμα Τουριστικών Σπουδών[:en]Department Of Tourism Studies University Of Pireaus[:]](http://tourism.unipi.gr/wp-content/uploads/2022/08/logotoursteln.png)
Teaching and Research Faculty
 |
| Name: Ioannis Katsanakis |
| Title: Assistant Professor |
| Office: 501 (126 Grigoriou Lampraki Av. Building) |
| Phone: +30 210 414 2651 |
| E-mail: ikatsana(-at-)unipi(-dot-)gr |
Short CV
Teaching
Publications
Books
Office Hours
Full CV
Short CV
Dr. Ioannis Katsanakis is an Assistant Professor at the Department of Tourism Studies of the University of Piraeus in the field of Information Systems Management in Enterprises and Organizations with a focus on Business Process Management. He holds a Bachelor’s degree in Business Administration and a Master’s degree in Business Administration – Total Quality (MBA-TQM) from the University of Piraeus. He holds a PhD from the Department of Business Administration of the University of Piraeus in the field of Strategic Information Systems and the Use of New Technologies in Business, entitled: “Information systems development and evaluation in contemporary firms”. He has taught various undergraduate and postgraduate courses at the Departments of Tourism Studies and Business Administration of the University of Piraeus, as well as undergraduate courses at the Department of Biotechnology of the Agricultural University of Athens and at the Undergraduate Programs in Business Administration and Tourism Management of the Hellenic Open University in the subjects of information systems management, applications of new technologies in business, digital transformation, business forecasts and quantitative methods in decision-making. He has also supervised more than 20 postgraduate theses in the Master in Business Administration (MBA) of the Hellenic Open University, and is supervisor of three in progress PhD theses at the Department of Tourism Studies of the University of Piraeus. His research interests focus on the application of new technologies in business, the strategic use of new technologies, information systems evaluation, system analysis, e-business, knowledge management, e-learning, business forecasting, quantitative methods in decision-making and data analytics, while he has worked in entrepreneurship, ICT and e-learning research programs at the University of Piraeus.
Teaching
- TSK104. Introduction to Informatics (1st semester)
- TSK202. New Technologies in Tourism (2nd semester)
- TSK301. Information Systems and Decision in Tourism (3rd semester)
- TSK404. e-Tourism and m-Tourism in the International Environment (4th semester)
- TSK703. Business Simulation – Games (7th semester)
- TSK513. Methods and Tools for Fraud Examination in Contemporary Business (Elective)
- TSK618. Tourism Satellite Accounts – Sustainable Tourism Observatory (Elective)
- TSK625. Business Forecasting (Elective)
- TSK630. Data Analysis Techniques (Elective)
- TSKER01-02. Research Project (Elective)
Publications
Publications in Scientific Journals:
- Katsanakis, I. & Bampa, V. (2027). “The Application of Lean Management Methodology in Contemporary Business Management: A Systemic Process-Based Approach for Operational Excellence”, International Journal of Applied Systemic Studies, Inderscience Publishers, 14 (1-4), pp. 532-550 (Forthcoming).
- Agoraki, K.K, Skotis, A., Chountalas, P., & Katsanakis, I. (2026). “Knowledge, Social Inclusion, and the Dynamics of Resilience: Rethinking the Role of Social Entrepreneurship in Turbulent Economies”, In Deirmentzoglou G.A., Anastasopoulou E.E, Geldres-Weiss V.V., Jovanovski B., & Masouras A. (eds) Entrepreneurial Resilience in Turbulent Globalized Economies. IGI Global, pp. 85-106 (DOI: 10.4018/979-8-3373-6991-4.ch004).
- Katsanakis, I., Zouni, G., & Bampa, V. (2025). “Designing a Conceptual Framework for a Knowledge Hub in Tourism Destinations: Data Integration across Ecosystem Stakeholders”, In Emrouznejad, A., Bersimis, S. & Georgakellos D. (eds) Advanced Data Analytics, Machine Learning and AI in Business, Lecture Notes in Operations Research. Springer, Cham, pp. 631-645, 10.1007/978-3-032-23493-3_38.
- Katsanakis, I., Zouni, G., Nika, M.-S., Kefalas, S. (2025). “Understanding Visitor Experience in the Hospitality and Tourism Sector through Text Analytics: A Case Study from a Greek Tourism Destination”, In Emrouznejad, A., Bersimis, S. & Georgakellos D. (eds) Advanced Data Analytics, Machine Learning and AI in Business, Lecture Notes in Operations Research. Springer, Cham, pp. 375-389, 10.1007/978-3-032-23493-3_23.
- Georgopoulos, N., Katsanakis, I., Kopanaki, E., Varelas, S., Stroumpoulis, S., Anastasopoulos, I., Konstantopoulou, C., Klada, N., & Tsoupros, G. (2025). “Bridging Visitors’ and Residents’ Perspectives in Destination Planning: A Sustainability and Governance Case Study of Piraeus Port”, Tourism and Hospitality, 6 (4), 196, 10.3390/tourhosp6040196.
- Katsanakis, I., Zouni, G., Spasos, S., Lykoudi, D.-M., & Akriotis, N. (2025). “Exploring the Impact of Artificial Intelligence on the Tourism Industry: Opportunities and Challenges”, In Zarkada A. (ed) Empowering Digital Transformation, Springer Nature, pp. 154-178, 978-3-031-96930-0.
- Katsanakis, I. (2025). “Fostering Entrepreneurial Skills through Business Simulations: The Pedagogical Approach of the ‘Business Simulation-Games’ Course”, In Masouras A.N., Anastasiadou S., Deirmentzoglou G.A., Sophocleous H.P., & Anastasopoulou E. (eds) Integrating Simulation Tools Into Entrepreneurship Education. IGI Global, pp. 109-140 (DOI: 10.4018/979-8-3693-9040-5.ch006).
- Zouni, G., & Katsanakis, I. (2025). “Profiling Slow Tourists and Implications for Marketing and Product Development”, In V. Katsoni & C. Costa (eds) Innovation and Creativity in Tourism, Business and Social Sciences. Springer, Cham, pp. 351-363 (DOI: 10.1007/978-3-031-87019-4)
- Zouni, G., Katsanakis, I., Athanasiadis, A., & Nika, M.S. (2024). “The Impact of Antecedents on Airbnb Listing Prices: Evidence from Greece”, Studia Periegetica, 1994 (DOI: 10.58683/sp.1994).
- Zouni, G., Katsanakis, I., & Klintsaris, C. (2024). “Online Travel Behavior of Millennials Versus Gen Z: A Comparative Analysis”. In: Stylos, N., Rahimi, R., Robinson, P. (eds) Contemporary Marketing Management for Tourism and Hospitality. Palgrave Macmillan, Cham, pp. 153-176 (DOI: 10.1007/978-3-031-65049-9_7).
- Anastasopoulos, I., Georgopoulos, N., Katsanakis, I., Klada, N., Konstantopoulou, C., Kopanaki, E., Stroumpoulis, A., Tsourpos, G., & Varelas, S. (2024). “Management of sustainable tourism in tourist destination ports: The use of sustainable indicators in the case study of Piraeus Port, Greece”, WIT Transactions on Ecology and the Environment, 263, pp. 23-35 (DOI: 10.2495/ST240031).
- Livas, C., Katsanakis, I., & Vayia, E. (2019). “Perceived impact of BYOD initiatives on post- secondary students’ learning, behaviour and wellbeing: the perspective of educators in Greece”, Journal of Education and Information Technologies, Vol. 24, No.1, pp. 489-508 (DOI: 10.1007/s10639-018-9791-6).
- Kakaletri, G., Ntomis, D., & Katsanakis, J. (2014). “Improving Employees’ Behavior and Relationship Management: A Conceptual Framework”, Archives of Economic History, Vol. XXVI, No. 1, pp. 97-114.
- Skotis, A., Katsanakis, I., Macris, A., & Sfakianakis, M., (2013). “Creating Knowledge within a C- Business Context: A Customer Knowledge Management View”, Collaborative, Trusted and Privacy-Aware e/m-Services. Editors: C. Douligeris, N. Polemi, A. Karantjias & W. Lamersdorf, Springer Berlin Heidelberg, Vol. 399, pp. 264-277 (DOI: 10.1007/978-3-642-37437-1_22).
- Katsanakis, I., & Kossyva, D., (2012). “C-Business: A Theoretical Framework for the implementation of Co-opetition Strategy in E-Business”, Procedia – Social and Behavioral Sciences, Volume 58, Issue C, pp. 260-269 (DOI: 10.1016/j.sbspro.2012.09.1000).
Publications in Conference Proceedings (with reviewers):
- Stroumpoulis, A., Katsanakis, I., & Rapti, E. (2026). “Designing data-driven smart tourism ecosystems: A user-centered requirements, stakeholder co-creation, and KPI evaluation framework from the Greco project”. Proceedings of the 26th International Conference of the Global Business and Technology Association – 2026 GBATA. ISBN: 1-932917-21-7, pp. 813-823.
- Stroumpoulis, A., Agoraki, K., & Katsanakis, I. (2026). “Measuring environmental sustainability in smart tourism destinations: A multi-dimensional environmental pressure assessment framework from the Greco project”. Proceedings of the 26th International Conference of the Global Business and Technology Association – 2026 GBATA. ISBN: 1-932917-21-7, pp. 802-812.
- Kostis, I., Basios, M., Chimos, K., Karvounidis, T., Douligeris, C., Katsanakis, I., (2012). “A Web 3.0 Mashup to promote the e-learning platform ‘Unibook’”, Proceedings of 11th European Conference on e-Learning (ECEL-2012), ISBN: 978-1-908272-73-7, pp. 290-298.
- Chimos, K., Karvounidis, T., Katsanakis, I., Douligeris, C., (2012). “IP.AD.: An Integrated Project Management and Instructional Systems Development Model for e-Learning”, Proceedings of 16th Panhellenic Conference on Informatics (PCI 2012), ISBN: 978-1-4673-2720-6, pp. 405-411.
- Chimos, K., Karvounidis, T., Douligeris, C., Bassios, M., Kostis, I., Katsanakis, I., Botsikas, A., (2012). “UnibookSE: An innovative environment for life-long learning”, Proceedings of 15th International Conference on Interactive Collaborative Learning (ICL), ISBN: 978-1-4673-2427-4, DOI: 10.1109/ICL.2012.6402144.
- Katsanakis, I., Kossyva, D., (2012). “C-Business: A Theoretical Framework for the implementation of Co-opetition Strategy in E-Business”, Proceedings of 8th International Strategic Management Conference, ISBN 978–605–60771–7-3, pp. 239-245.
- Katsanakis, I., Kossyva, D., Vorria, E., (2011). “Co-opetition Strategy in Business Excellence: Confronting the Economic Crisis”, Proceedings of 14th QMOD-ICQSS Conference on Quality and Service Sciences, 29-31 August 2011, ISBN: 84-8081-211-7, pp. 949-958.
Publications in Collective Volumes (with reviewers):
- Adam, G., Kopanaki, E., & Katsanakis, I. (2024). “Investigating the Level of Digital Transformation in Greek Retail Companies”, Essays in Honour of Professor Victoria Pekka-Economou, pp. 248-259 (in Greek).
- Katsanakis, I., Sfakianakis, M. (2017). “Value of Information Systems and Information Technology: Presenting the most basic evaluation methods and frameworks”, Honorary Volume for Emeritus Professor George S. Economou, pp. 239-261 (In Greek).
- Katsanakis, I., Skotis, A., Sfakianakis, M. (2014). “A Game Theory Approach to C-Business”, Essays in Honour of Professor Emmanouel Kondylis, pp. 179-194 (ISBN: 978-960-6897-05-4).
- Sfakianakis, M., Katsanakis, I., Chimos, K., (2012). “Longitudinal Analysis of the Use of Renewable Sources”, Essays in Honour of Professor S. Karvounis, pp. 745-760 (In Greek).
Abstracts in Scientific Conferences (with reviewers):
- Katsanakis, I. (2026). “Safeguarding Trust in Digital Tourism: A Risk-Based Framework for Fraud Prevention and Detection”, International Conference on Tourism (ICOT2026) “Next-Generation Tourism: Innovation, Sustainability and Travel Diversity”, 24-27 June 2026, Mytilene, Greece.
- Katsanakis, Bampa, V., & Zouni, G. (2026). “AI Governance in Tourism Destination Ecosystems: A Conceptual Framework for Responsible, Transparent and Sustainable AI Adoption”, International Conference on Tourism (ICOT2026) “Next-Generation Tourism: Innovation, Sustainability and Travel Diversity”, 24-27 June 2026, Mytilene, Greece.
- Bampa, V., Katsanakis, I., & Zouni, G. (2026). “Developing AI Literacy and Responsible Innovation Capabilities in Tourism Ecosystems: An Educational Framework for Next-Generation Tourism”, International Conference on Tourism (ICOT2026) “Next-Generation Tourism: Innovation, Sustainability and Travel Diversity”, 24-27 June 2026, Mytilene, Greece.
- Tsogas, M., Lykoudi, D.-M., Zouni, G., Rapti, E., & Katsanakis, I. (2026). “Decoding Experiential and Psychological outcomes in Urban Tourism Marketing: a MIMIC approach”, EMAC Spring Conference 2026, University of Bath, 02-05 June, Bath, UK.
- Katsanakis, I., Zouni, G., & Kastrounis, D. (2026). “Understanding Visitor Experience in the Hospitality Sector through Text Analytics: Evidence from Rhodes”, 2nd INTOCUS International Conference on “Tourism and Cultural Heritage: Heritage, Cultural Tourism, and Sustainability”, 27-28 February 2026, Harokopio University, Athens, Greece.
- Bampa, V., Zouni, G., & Katsanakis, I. (2026). “Embedding Education and Training as Infrastructure for Resilient and Sustainable Tourism Destination Ecosystems”, 2nd INTOCUS International Conference on “Tourism and Cultural Heritage: Heritage, Cultural Tourism, and Sustainability”, 27-28 February 2026, Harokopio University, Athens, Greece.
- Katsanakis, I. (2025). “From Static Outcomes to Continuous Learning: A Process-Based Framework for Evaluating Information Systems”, 21st National and International Conference of Hellenic Society of Systemic Studies: Systemic Human Resources Management and New Technologies, 08-11 October 2025, Tripoli, Greece.
- Katsanakis, I. (2025). “The Strategic Use of Emerging Technologies in Tourism: From Digital Capabilities to Competitive Advantage”, 21st National and International Conference of Hellenic Society of Systemic Studies: Systemic Human Resources Management and New Technologies, 08-11 October 2025, Tripoli, Greece.
- Katsanakis, I., Bampa, V., Agoraki, K., & Zouni, G. (2025). “Tourism Destination Ecosystems and AI: A Framework for Personalization, Optimization, and Sustainable Development”, 21st National and International Conference of Hellenic Society of Systemic Studies: Systemic Human Resources Management and New Technologies, 08-11 October 2025, Tripoli, Greece.
- Katsanakis, I., Bampa, V., & Zouni, G. (2025). “The EDUCATE Framework for Resilience, Flexibility and Sustainability in Tourism Destination Ecosystems”, 21st National and International Conference of Hellenic Society of Systemic Studies: Systemic Human Resources Management and New Technologies, 08-11 October 2025, Tripoli, Greece.
- Agoraki, K., Deirmentzoglou, G., Anastasopoulou, E., Chountalas, P., & Katsanakis, I. (2025). “Rethinking Technological Innovation Through the Lens of Knowledge Management Processes”, 21st National and International Conference of Hellenic Society of Systemic Studies: Systemic Human Resources Management and New Technologies, 08-11 October 2025, Tripoli, Greece.
- Katsanakis, I. (2025). “Detecting and Assessing Fraud Risk in Tourism: A Machine Learning Framework Using Synthetic Booking Data”, 10th International Conference on Risk Analysis (ICRA 10), 22-24 September 2025, Patras, Greece.
- Katsanakis, I., Dimitroulia, E. (2025). “From Detection to Prevention: A Machine Learning-Based Framework for Proactive Fraud Risk Assessment”, 10th International Conference on Risk Analysis (ICRA 10), 22-24 September 2025, Patras, Greece.
- Katsanakis, I., Zouni, G., Lykoudi, D.M. (2025). “Unveiling tourist perceptions and preferences in urban destinations: Insights from the Athens Riviera, Greece”, 25th Annual Conference of the European Network for Business and Industrial Statistics (ENBIS), 14-18 September 2025, Piraeus, Greece.
- Anastasopoulos, I., Georgopoulos, N., Katsanakis, I., Klada, N., Konstantopoulou, C., Kopanaki, E., Stroumpoulis, A., Tsourpos, G., & Varelas, S. (2025). “Integrating statistical and sentiment data analytics for sustainable tourism management: The case of Piraeus, Greece”, 25th Annual Conference of the European Network for Business and Industrial Statistics (ENBIS), 14-18 September 2025, Piraeus, Greece.
- Katsanakis, I., Zouni, G., Bampa, V. (2025). “Designing a Conceptual Framework for a Knowledge Hub in Tourism Destinations: Data Integration across Ecosystem Stakeholders”, International Conference on Business Analytics in Practice (ICBAP) 2025: Machine Learning and AI in Business, 24-27 August 2025, Piraeus, Greece.
- Katsanakis, I., Zouni, G., Nika, M.-S., Kefalas, S. (2025). “Understanding Visitor Experience in the Hospitality and Tourism Sector through Text Analytics: A Case Study from a Greek Tourism Destination”, International Conference on Business Analytics in Practice (ICBAP) 2025: Machine Learning and AI in Business, 24-27 August 2025, Piraeus, Greece.
- Giannopoulos, A., Katsanakis, I., Kopanaki, E., Kyriakopoulou, G., Stroumpoulis, A., Tsiatiris, G., (2025). “Enabling retail business intelligence through secure cross-border data analysis and visualisation: The TANGO platform approach”, International Conference on Business Analytics in Practice (ICBAP) 2025: Machine Learning and AI in Business, 24-27 August 2025, Piraeus, Greece.
- Currao, F., Deimichei, E., Katsanakis, I., Kopanaki, E., Martínez-Rodriguez, I., Papadakis, M.-N., Pariente Lobo, T., Salmerón-Majadas, S. Stroumpoulis, S., Theocharis, S., Valentini, G., Zaras, J. (2025). “Enhancing Fraud Detection through Privacy-preserving Federated Analytics: The Banking Pilot within the TANGO Project”, International Conference on Business Analytics in Practice (ICBAP) 2025: Machine Learning and AI in Business, 24-27 August 2025, Piraeus, Greece.
- Katsanakis, I., Kopanaki, E., Stroumpoulis, S. (2025). “Evaluation of the TANGO platform: Insights from the smart hospitality pilot”, International Conference on Tourism (ICOT2025) “Regenerative Travel: Balancing Technology and Sustainability”, 25-28 June 2025, Dubrovnik, Croatia.
- Zouni, G., Katsanakis, I., Kakaraki, A., Lykoudi, D.M. (2025). “Traditional vs digital marketing strategies on consumer behavior”, International Conference on Tourism (ICOT2025) “Regenerative Travel: Balancing Technology and Sustainability”, 25-28 June 2025, Dubrovnik, Croatia.
- Bampa, V., Zouni, G., Katsanakis, I. (2025). “Building resilient and sustainable tourism destinations through education: A theoretical framework for stakeholder learning and engagement”, International Conference on Tourism (ICOT2025) “Regenerative Travel: Balancing Technology and Sustainability”, 25-28 June 2025, Dubrovnik, Croatia.
- Katsanakis, I. (2024). “Evaluating strategic information systems in the context of digital transformation: A comprehensive framework for organizational success”, 20th National and International Conference of Hellenic Society of Systemic Studies: Systems Approach for Innovative Entrepreneurship, 11-14 December 2024, Ioannina, Greece.
- Katsanakis, I., & Sfakianakis, M. (2024). “Sustainable Tourism Observatories and their role in responsible tourism development”, 20th National and International Conference of Hellenic Society of Systemic Studies: Systems Approach for Innovative Entrepreneurship, 11-14 December 2024, Ioannina, Greece.
- Katsanakis, I., & Bampa, V. (2024). “Harnessing digital transformation to redefine tourism vocational education”, 20th National and International Conference of Hellenic Society of Systemic Studies: Systems Approach for Innovative Entrepreneurship, 11-14 December 2024, Ioannina, Greece.
- Bampa, V., Katsanakis, I., Zouni, G., & Kopanaki, E. (2024). “Flexibility and agility in tourism destination ecosystems”, 20th National and International Conference of Hellenic Society of Systemic Studies: Systems Approach for Innovative Entrepreneurship, 11-14 December 2024, Ioannina, Greece.
- Bampa, V., & Katsanakis, I. (2024). “Change management in contemporary educational organizations: A case study of Higher Education Institutions in Greece”, 20th National and International Conference of Hellenic Society of Systemic Studies: Systems Approach for Innovative Entrepreneurship, 11-14 December 2024, Ioannina, Greece.
- Zouni, G., Katsanakis, I., & Lika, E. (2024). “Marketing Strategies for Companies Providing Alternative Forms of Tourism with a Focus on Sustainability”, 20th National and International Conference of Hellenic Society of Systemic Studies: Systems Approach for Innovative Entrepreneurship, 11-14 December 2024, Ioannina, Greece.
- Zouni, G., Katsanakis, I., Pnevmatikos, T., Nasiou, P.-M., & Koutoulakis, M. (2024). “Evaluating the socioeconomic and experiential impact of the Aegean Regatta 2024 on local communities and participants”, 20th National and International Conference of Hellenic Society of Systemic Studies: Systems Approach for Innovative Entrepreneurship, 11-14 December 2024, Ioannina, Greece.
- Pnevmatikos, T., Zouni, G., Katsanakis, I., & Nasiou, P.-M. (2024). “The impact of economic crisis in productivity of tourism sector in Greece”, 20th National and International Conference of Hellenic Society of Systemic Studies: Systems Approach for Innovative Entrepreneurship, 11-14 December 2024, Ioannina, Greece.
- Anastasopoulos, I., Georgopoulos, N., Katsanakis, I., Klada, N., Konstantopoulou, C., Kopanaki, E., Stroumpoulis, A., Tsourpos, G., & Varelas, S. (2024). “Management of sustainable tourism in tourist destination ports: The use of sustainable indicators in the case study of Piraeus port (Greece)”, 11th International Conference on Sustainable Tourism, 24-26 September 2024, Seville, Spain.
- Zouni, G., & Katsanakis (2024). “Profiling Slow Tourists and Implications for Marketing and Product Development”, 11th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT) “Innovation and Creativity in Tourism, Business and Social Sciences”, 03-05 September 2024, Naxos, Greece.
- Katsanakis, I., Stroumpoulis, A. & Kopanaki, E. (2024). “A theoretical framework for validating and evaluating the TANGO platform in smart hospitality”, International Conference on Tourism (ICOT2024) “Τourism in the Era of Liquid Modernity: Rethinking Tourism Strategy and Facing Uncertainty”, 26-29 June 2024, Corfu, Greece.
- Katsanakis, I., Zouni, G. & Kournioti, M. (2024). “A quantitative evaluation of user experience in digital travel platforms”, International Conference on Tourism (ICOT2024) “Τourism in the Era of Liquid Modernity: Rethinking Tourism Strategy and Facing Uncertainty”, 26-29 June 2024, Corfu, Greece.
- Zouni, G., Katsanakis, I., Nika, M. & Mitropoulou, K. (2024). “Understanding tourists’ perception and utilization of Artificial Intelligence”, International Conference on Tourism (ICOT2024) “Τourism in the Era of Liquid Modernity: Rethinking Tourism Strategy and Facing Uncertainty”, 26-29 June 2024, Corfu, Greece.
- Bampa, V., Zouni, G. & Katsanakis, I. (2024). “A theoretical framework integrating resilience, flexibility and sustainability in tourism destinations leveraging emerging technologies”, International Conference on Tourism (ICOT2024) “Tourism in the Era of Liquid Modernity: Rethinking Tourism Strategy and Facing Uncertainty”, 26-29 June 2024, Corfu, Greece.
- Katsanakis, I., & Zouni, G. (2024). “A Quantitative Approach on the Evaluation of Travel Applications and Web Platforms”, International Scientific Conference “Innovation in the Tourism Industry in light of International Contemporary Changes”, 24-25 April 2024, New Alamein, Egypt.
- Bampa, V., Zouni, G., & Katsanakis, I. (2024). “Integrating Flexibility, Resilience, and Sustainability in Tourism Destination Ecosystems”, International Scientific Conference “Innovation in the Tourism Industry in light of International Contemporary Changes”, 24-25 April 2024, New Alamein, Egypt.
- Zouni, G., Katsanakis, I., & Kleisarchaki, I. (2024). “A Stakeholder Approach for Evaluating Carrying Capacity in Tourist Destinations”, International Scientific Conference “Innovation in the Tourism Industry in light of International Contemporary Changes”, 24-25 April 2024, New Alamein, Egypt.
- Katsanakis, I., Zouni, G. (2024). “A Theoretical Model for Digital Transformation in Tourism: Pathways to Resilience and Sustainability”, 1st INTOCUS International Conference on “Tourism and Cultural Heritage: Resilience, Sustainability, and Transformation”, 08-09 March 2024, Athens, Greece.
- Zouni, G., Katsanakis, I., Lykoudi D.-M. (2024). “The Impact of Island Festivals to the Sustainable Tourism Development of the Destinations”, 1st INTOCUS International Conference on “Tourism and Cultural Heritage: Resilience, Sustainability, and Transformation”, 08-09 March 2024, Athens, Greece.
- Bampa, V., Zouni, G., Katsanakis, I. (2024). “A Theoretical Framework for Flexibility, Resilience, and Sustainability in Tourism Destinations”, 1st INTOCUS International Conference on “Tourism and Cultural Heritage: Resilience, Sustainability, and Transformation”, 08-09 March 2024, Athens, Greece.
- Katsanakis, I. (2023). “A Theoretical Framework for Knowledge Management in Tourism Ecosystems”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
- Katsanakis, I. (2023). “Systemic Digital Transformation in Tourism: A conceptual framework”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
- Bampa, V., Zouni, G., Katsanakis, I. (2023). “Resilience and Sustainability in Contemporary Tourism Ecosystems: Developing a holistic conceptual model”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
- Stroumpoulis, A., Katsanakis, I., & Kopanaki, E. (2023). “Exploring Digital Technology and Sustainable Development Integration in a Shared Data Environment: A Conceptual Framework on the Retail Sector”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
- Mikedis, I., Katsanakis, I., & Kopanaki, E. (2023). “Analyzing the Role of ERP Systems in Achieving Sustainable Competitive Advantage: An Insight through the VRIO Framework”, 19th National and International Conference of Hellenic Society of Systemic Studies: Systemic Digital Transformation in Contemporary Business Ecosystems, 11-14 October 2023, Piraeus, Greece.
- Katsanakis, I., Zouni, G. & Stasinou, D. (2023). “Contemporary digital marketing and tourism destination management tools in Greek tourism destinations: A qualitative approach” EMAC Regional Conference, 27-29 September 2023, Piraeus, Greece.
- Stroumpoulis, A., Katsanakis I. & Kopanaki, E. (2023). “The Use of Digital Technologies in a Common Data Space and Sustainable Development Context: A Conceptual Framework Focus on Smart Hospitality”, Presented at the International Conference on Tourism (ICOT2023): “Innovative Sustainable Practices in Travel and Tourism: Recovery and Resilience”, 21-24 June 2023, Nicosia, Cyprus.
- Katsanakis, I. (2022). “Evaluating Information Technologies / Information Systems (IT/IS) within a strategic business context”, Presented at 18th National & International HSSS Conference: “The Value of Systemic Thinking in Our VUCA World”, 15-17 December 2022, Athens, Greece.
- Katsanakis, I. (2022). “Employees’ Job Satisfaction in the Healthcare Sector in Greece”, Presented at 18th National & International HSSS Conference: “The Value of Systemic Thinking in Our VUCA World”, 15-17 December 2022, Athens, Greece.
- Katsanakis, I. (2021). “A process based approach for the evaluation of information systems: A qualitative approach”, Presented at 11th EUS International Congress & 17th National & International HSSS Conference: “Systemic Design Thinking for Creativity”, 06-09 October 2021, Athens, Greece.
- Katsanakis, I. (2021). “Employees’ Motivation in the Healthcare Sector in Greece”, Presented at 11th EUS International Congress & 17th National & International HSSS Conference: “Systemic Design Thinking for Creativity”, 06-09 October 2021, Athens, Greece.
- Katsanakis, I. & Bampa, V. (2021). “The Application of Lean Management Methodology in Contemporary Business Management: A Qualitative Approach”, Presented at 11th EUS International Congress & 17th National & International HSSS Conference: “Systemic Design Thinking for Creativity”, 06-09 October 2021, Athens, Greece.
- Katsanakis, I. (2019). “Decision Making Process in Strategic Information Systems: The Use of Fuzzy Cognitive Maps”, Presented at 15th National & International HSSS Conference: “Systemics and Business Intelligence”, 29-30 November 2019, University of Piraeus, Piraeus, Greece.
- Katsanakis, I. (2017). “Business Excellence Models and Information Systems Evaluation Models: A comparative approach”, Presented at 13th National & International HSSS Conference: “Systemic Organizational Excellence”, 2-3 June 2017, University of Peloponnese, Sparta, Greece.
- Katsanakis, I., Vorria, E., Skotis, A. (2015). “Does COBIT 5 constitute a new Business Excellence Model?”, Presented at 11th National & International HSSS Conference: “Systemics and Health Care”, 10-12 July, 2015, Athens, Greece.
- Katsanakis, I., Georgopoulos, N., Sfakianakis, M., (2014). “Using Process Assessment Models in the Evaluation of Information Systems”, Presented at 10th National & International HSSS Conference: “Systemic Entrepreneurship: Innovations, Business, Growth”, 29-31 May, 2014, Athens, Greece.
- Katsanakis, I., Kossyva, D., (2013). “Implications of Games Theory in a C-Business Context”, Presented at International Conference on Applied Business and Economics (ICABE) 2013, 2-4 October, 2013, Manhattan, New York, USA.
- Kossyva, D., Sarri, K., Katsanakis, I., Georgopoulos, N., (2013). “Co-opetition: A Business Strategy for Overcoming Economic Crisis?”, Presented at International Conference on Applied Business and Economics (ICABE) 2013, 2-4 October, 2013, Manhattan, New York, USA.
- Katsanakis, I., Georgopoulos, N., Sfakianakis, M., (2013). “The COBIT Framework: A Systemic Approach for the Evaluation of Information Systems”, Presented at 9th National & International HSSS Conference: “Systemics for Process Cohesion”, 11-13 July, 2013, Volos, Greece.
- Tasolamprou, A., Katsanakis, I., Georgopoulos, N. (2013). “E-Business and CRM Strategy: The case of FMCG companies in Greece”, Presented at 9th National & International HSSS Conference: “Systemics for Process Cohesion”, 11-13 July, 2013, Volos, Greece.
- Skotis, A., Katsanakis, I., Macris, A., Sfakianakis, M., (2013). “Creating Knowledge within a C- Business Context: A Customer Knowledge Management View”, Presented at I3E 2013: 12th IFIP conference on e-Business, e-Services, and e-Society, 25-26 April, 2013, Athens, Greece.
- Katsanakis, I., (2012). “Strategic Information Systems: A Strategic Management and Systems Theory Approach”, 8th National & International HSSS Conference: “Systems Approach to Strategic Management”, 5-7 July, 2012, Thessaloniki, Greece.
- Katsanakis, I., Chimos, K., Sfakianakis, M., (2012). “Evaluating Information Systems: Core Concepts, Approaches and Models”, 8th National & International HSSS Conference: “Systems Approach to Strategic Management”, 5-7 July, 2012, Thessaloniki, Greece.
- Katsanakis, I., Varelas, S., Chimos, K., Georgopoulos, N., (2012). “Social Networks & Leadership: Towards Leadership 2.0”, 8th National & International HSSS Conference: “Systems Approach to Strategic Management”, 5-7 July, 2012, Thessaloniki, Greece.
- Dede, S., Katsanakis, I., Sfakianakis, M., (2012). “New Public Management: The Role of HR and ICTs. The case of Greece”, 8th National & International HSSS Conference “Systems Approach to Strategic Management”, 5-7 July 2012, Thessaloniki, Greece.
- Chimos, K., Karvounidis, T., Douligeris, C., Basios, M., Kostis, I., Katsanakis, I., (2012). “Mashing up Unibook: Architecture and Implementation of a mashup service for the promotion of eLearning web 2 platform”, 8th National & International HSSS Conference “Systems Approach to Strategic Management”, 5-7 July 2012, Thessaloniki, Greece.
- Varelas, S., Georgopoulos, N., Katsanakis, I., (2011). “Greek Tourism under crisis-strategies, and the way out”, International Conference: Rethinking Business and Business Education in the Age of Crisis, 20-22 October 2011, Chios Island, Greece.
- Kossyva, D., Katsanakis, I., Georgopoulos, N., Sfakianakis, M., (2011). “Value Creation and Value Appropriation through C-Business”, 7th National and International Conference of Hellenic Society for Systemic Studies (HSSS), Professional Systemics in Action, 4-7 May 2011, Athens, Greece.
- Katsanakis, J., Himos, K., (2010). “Web 2.0 Trends’ Business Applications: Creating Competitive Advantage”, 6th National and International Conference of Hellenic Society for Systemic Studies (HSSS), Systemic Approaches in Social Structures, 23-26 June 2011, Mytilene, Greece.
- Mavrou, M.-E., Katsanakis, Ι., (2010). “Application of Systemic Methodologies in the Design, Implementation and Analysis of a Duty Free Commercial Business Branch”, 6th National and International Conference of the Hellenic Society for Systems Studies (HSSS), June 23-26, 2011, Mytilini, Greece (In Greek).
Books
- Editing of specific chapters in the Greek version of “Handbook of Organizational Learning and Knowledge Management” (2017) Easterby-Smith M. & Lyles M.A., Εκδόσεις BROKEN HILL PUBLISHERS LTD, ISBN: 9789963274673 (In Greek).
Office Hours
The office hours for the fall semester 2026-2027 are:
- Monday: 20:00-21:00
- Tuesday: 13:00-15:00
- Thursday: 14:00-15:00
Note: Please contact by e-mail for arranging an appointment.
Full CV
For the Full CV press here.